Maldon Jewellery Customer Reviews

★★★★★

30 Apr 2026

Excellent service and outstanding product ✓ Verified

Outstanding service from an extremely pleasant staff member who responded to my emails instantly and resolved my issue very swiftly. Have been purchasing silver charms for many years and consistently delighted with the quality.

Reply from Maldon Jewellery

Hello, thank you immensely for the feedback and naturally the 5 stars! I'm so pleased we could resolve the issue. As always, please contact us if we can assist you. Kind regards, Simon

★★★★★

28 Apr 2026

The charms are delightful ✓ Verified

The charms are beautiful. Excellent variety. This time I chose a bear. Good weight and fine detailing. The pricing is fair, and delivery was rapid. A wonderful place to shop.

Reply from Maldon Jewellery

Thank you very much for the excellent review! I'm pleased you're satisfied. Thank you also for all the orders. I see you've previously purchased the Deer charm, the Gray wolf charm and many others. I'm also glad the soldering service works well for you, as I notice you have all the charms' rings soldered. Anyway, thank you again. Kind regards, Simon

★★★★★

21 Apr 2026

Enthusiastically recommended ✓ Verified

Impressive range and diversity of sterling silver charms, outstanding service, swift postage and superb quality products.

Reply from Maldon Jewellery

Ahhhhh Ha. You again! Thank you so much for your support. My emails went off the screen at 2022, as there were so many orders! I really do appreciate you shopping with us and hope to long into the future. Please let me know if I can ever help! Kind regards, Simon

★★★★★

12 Apr 2026

Outstanding all-around service ✓ Verified

Exceptional customer service. Prompt dispatch. Item precisely as ordered. Price very reasonable and equitable. I've purchased from them previously and will continue doing so.

Reply from Maldon Jewellery

Thank you immensely for the review and, reviewing our email exchanges, thank you for your patience with Royal Mail! Take care and please contact us if we can assist in the future. Kind regards, Simon

★★★★★

7 Apr 2026

Genuinely captivating and enjoyable silver charms ✓ Verified

Truly fascinating and entertaining silver charms. I particularly appreciate the food items - hot dog and pasty, the sandal and the toilet is brilliant! Excellent quality and delivered in good time. The option to add a lobster clasp is helpful. Will continue purchasing in the future.

Reply from Maldon Jewellery

Thank you so much for the review, BUT proceed with caution. What some consider a bit of amusement can develop into a habit and dare I mention, an "Addiction". We offer a specialized program for people spiraling, to restrict the number of charms they can purchase. (Apologies, I couldn't resist that final remark). Go ahead and buy as many charms as you desire! Thank you again. Kind regards, Simon

★★★★★

31 Mar 2026

Outstanding item and service across the board ✓ Verified

Exceptional product and service in every aspect. All my questions were thoroughly addressed, the item quality was outstanding, and it was promptly dispatched with careful packaging.

Reply from Maldon Jewellery

Hello again, and thank you for the review and rating. I needed to refresh my memory regarding our previous conversations! It was absolutely no trouble. We always encourage customers to ask questions before purchasing, ensuring you can make a well-informed decision. Anyway, I'm delighted everything turned out well, and please reach out if we can assist in the future. Kind regards, Simon

★★★★★

30 Mar 2026

Additional fantastic purchases from Maldon Jewellery ✓ Verified

More wonderful acquisitions from Maldon Jewellery. I've now collected approximately ten charms from here and each one is delightful. Highly recommend this company. Excellent packaging and rapid shipping too.

Reply from Maldon Jewellery

Thank you tremendously! I was just reviewing all the orders you've placed - many thanks again! We aim to dispatch as swiftly as possible, so provided we receive an order by 10am UK time, it should ship the same working day. We attempt it after that time, but since Royal Mail collects at 12pm, please order as early as possible. Kind regards, Simon

★★★★★

12 Mar 2026

Excellent quality charm bracelet components ✓ Verified

Superior quality charm bracelet accessories. Fantastic that they provide soldered attachment options. Genuine jewellers, not simply distributors.

Reply from Maldon Jewellery

Ah, thank you immensely for the review and rating. I'm pleased you were satisfied with the charms from both orders. It's wonderful being able to securely fasten the charms to fittings for enhanced safety! Numerous additional charms available if you ever wish to expand your collection! Take care, Kind regards, Simon

★★★★★

23 Feb 2026

Beautiful charm pendant ✓ Verified

Swift delivery with an absolutely stunning charm pendant. So beautifully delicate. My mother owned one previously, and I've been searching for something similar to the piece my father purchased for her - this is exactly right. Thank you immensely. Would enthusiastically recommend.

Reply from Maldon Jewellery

Hello, many thanks for this wonderful review. I attempted to identify your order, but since this is an organic review, I cannot trace it even using your name. I'm delighted you're satisfied with the purchase, and please don't hesitate to contact us if we can assist in the future. Kind regards, Simon

★★★★★

31 Jan 2026

Strongly recommended! ✓ Verified

This marks my second purchase of a sterling silver train pendant from this company, and I'm absolutely delighted with it! The craftsmanship is exceptional with intricate detailing, and I'm thrilled to have discovered such a beautiful piece reminiscent of a famous fictional train. Shipping to my location was remarkably swift. I wholeheartedly recommend both this unique three-dimensional pendant and this dependable retailer. Many thanks!

Reply from Maldon Jewellery

I've lost count of how many of your reviews I've responded to, so I apologize if I'm being repetitive. Your kind words are much appreciated, and I'm delighted you're enjoying the train charm. We'd love to reference that popular wizard series, but licensing prevents us from doing so. It's wonderful to hear how our pieces inspire customers' imaginations! Best wishes, Simon

⭐ Customer Reviews