Privacy Policy

Maldon Jewellery Company Limited | Last updated: 27 February 2026

1. Who We Are

Maldon Jewellery Company Limited is a private limited company registered in England and Wales.

Company number: 05743080

Registered office: Tan Y Gofer, Sarn, Pwllheli, Wales, LL53 8EU

Trading website: www.maldonjewellery.co.uk

Contact email: maldonjewellery@gmail.com

For the purposes of UK data protection law, Maldon Jewellery Company Limited is the data controller in respect of your personal data.

 

2. What This Policy Covers

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, place an order, or contact us. It applies to all customers, website visitors and individuals who interact with us.

We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

3. Data We Collect

3.1 Data you provide to us

When you place an order or contact us, we may collect:

• Full name
• Delivery and billing address
• Email address
• Telephone number
• Payment information (processed securely — we do not store card details)
• Order history and preferences
• Any communications you send to us

 

3.2 Data collected automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Pages visited and time spent on site
• Referring website
• Device information

This data is collected via cookies and similar technologies. Please see Section 8 for our Cookie Policy.

 

3.3 Data from third-party platforms

If you interact with us via Amazon, eBay, Facebook, Instagram or other marketplaces, we may receive order and contact data from those platforms in accordance with their own privacy policies.

 

4. How We Use Your Data

We use your personal data for the following purposes:

• Processing and fulfilling your orders
• Communicating with you about your order, including dispatch notifications and tracking information
• Responding to your enquiries and providing customer service
• Complying with our legal obligations, including tax and accounting requirements
• Detecting and preventing fraud
• Improving our website and services
• Sending you marketing communications where you have given your consent or where we have a legitimate interest to do so

 

5. Legal Basis for Processing

We process your personal data under the following legal bases:

• Contract: Processing is necessary to fulfil your order and our contractual obligations to you.
• Legal obligation: We are required to retain certain data for tax, accounting and legal compliance purposes.
• Legitimate interests: We process some data to improve our services, prevent fraud and manage our business, where this does not override your rights.
• Consent: Where we send marketing communications, we rely on your consent, which you may withdraw at any time.

 

6. Sharing Your Data

We do not sell your personal data. We may share your data with the following categories of third parties where necessary:

• Courier and postal services (Royal Mail, Deutsche Post and similar) to fulfil delivery of your order
• Payment processors to handle secure payment transactions
• Marketplace platforms (such as Amazon and eBay) as required to fulfil orders placed through those channels
• Our website and order management platform providers
• Accountants or legal advisers where required
• Law enforcement or regulatory authorities where we are legally obliged to do so

All third parties we work with are required to handle your data securely and in accordance with applicable data protection law.

 

7. International Data Transfers

Where we use third-party services based outside the UK, your data may be transferred internationally. In such cases, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent protections recognised under UK law.

 

8. Cookies

Our website uses cookies to improve your browsing experience and to help us understand how visitors use the site. Cookies are small text files placed on your device.

We use the following types of cookies:

• Essential cookies: Required for the website to function correctly, including shopping cart and session management.
• Analytics cookies: Help us understand how visitors use our website so we can improve it.
• Marketing cookies: Used to show relevant advertising on third-party platforms where you have consented.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

 

9. How Long We Keep Your Data

We retain your personal data only for as long as necessary for the purposes set out in this policy:

• Order and transaction data: retained for 7 years to comply with HMRC requirements.
• Customer account data: retained for as long as your account is active or as needed to provide services.
• Marketing data: retained until you withdraw consent or opt out.
• General correspondence: retained for up to 3 years.

 

10. Your Rights

Under UK data protection law, you have the following rights:

• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may ask us to correct inaccurate or incomplete data.
• Right to erasure: You may ask us to delete your data in certain circumstances.
• Right to restriction: You may ask us to limit how we use your data.
• Right to data portability: You may request your data in a structured, machine-readable format.
• Right to object: You may object to processing based on legitimate interests or for direct marketing.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at maldonjewellery@gmail.com. We will respond within 30 days. We may need to verify your identity before actioning your request.

 

11. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. Payment transactions are processed via secure, encrypted connections. We do not store payment card details.

Whilst we take reasonable steps to protect your data, no transmission over the internet is completely secure. You provide data at your own risk.

 

12. Links to Third-Party Websites

Our website may contain links to third-party websites, including marketplace platforms and social media. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of third-party sites and encourage you to read their policies.

 

13. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us and we will delete it promptly.

 

14. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on our website with the date it was last updated. We encourage you to review this policy periodically.

 

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

 

Maldon Jewellery Company Limited

Tan Y Gofer, Sarn, Pwllheli, Wales, LL53 8EU

Email: maldonjewellery@gmail.com

Website: www.maldonjewellery.co.uk